Delta Air Lines and Los Angeles World Airports have finished the second-to-last major phase of the Delta Sky Way at LAX project, with Terminal 3 now offering another entry point via the west headhouse as well as a dedicated check-in area for its Delta One customers.

The west headhouse, which features self-service kiosks to drop bags and/or print boarding passes, gives customers another entry point to easily check in and get to security. Later this summer, Delta expects to implement digital ID technology at bag drop and security checkpoints, allowing eligible customers to use their biometric data to more seamlessly move through the airport.

An exclusive Delta One check-in area, located on the lower arrivals level of Terminal 3, offers a private TSA screening lane and direct access to the Delta Sky Club. Delta One customers will be greeted by a team of Elite Service agents dedicated to providing white-glove service, and the space will offer refreshing towels as well as light food and beverage offerings. The Delta One check-in area will also feature one-of-a-kind artwork from two local artists in partnership with ArtLifting, a social enterprise that champions artists impacted by disabilities and housing insecurity.

Additional latest terminal enhancements include the addition of 100 more seats to the Delta Sky Club, the re-opening of the original Terminal 3 passenger tunnel, complete with its signature 1960s tile mosaic and direct access to baggage claim, an enlarged T3 Help Center, and a second connection point to LAX’s automated people mover system when it opens in mid-2024.

Terminal 3 made its debut last year, with a centralized check-in lobby, expanded security checkpoint and baggage claim area, and state-of-the-art Delta Sky Club. Delta was able to accelerate project timelines and will deliver the state-of-the-art, 1.2-million-square-foot, 27-gate complex 18 months earlier than originally planned. The final milestone of the Delta Sky Way at LAX project — the airside connector to the Tom Bradley International Terminal — is expected to be complete in August 2023 and will eliminate the need to bus between terminals.

ARTICLE

CUSTOMER EXPERIENCE

New gates, new routes: Delta customers at LAX have more to enjoy

Delta Air Lines and Los Angeles World Airports (LAWA) have completed another major phase of the Delta Sky Way at LAX: the brand-new T3 facility, featuring nine new gates* and spacious seating areas, will open to customers on Oct. 5.

LAX serves as one of Delta’s most important coastal hubs and this summer will operate over 150 peak-day flights to 52 destinations across the globe, serving 19 of the top 20 markets for Los Angeles customers. The airline continues to add new and exciting destinations to its slate, with never-before-operated service launching to Dallas-Love Field (June 5); Auckland, New Zealand, (Oct. 28); and Jackson Hole, Wyoming, and Vail, Colorado (Dec. 16).

Delta and its 4,000 Los Angeles-based employees are deeply ingrained in the community, supporting more than a dozen nonprofit organizations throughout the state of California. Additionally, the airline is proud to serve as the inaugural founding partner of the LA28 Olympic and Paralympic Games and the official airline of Team USA. The airline also serves as the as official carrier of Crypto.com Arena and the LA Kings.

ARTICLE

PEOPLE

Delta, LA28 unveil integrated emblem featuring Delta ‘A’ for LA28 Olympic and Paralympic Games

The integrated emblem is the first in Olympic and Paralympic Movement history.

Delta has invested more than $12 billion coast-to-coast in the last ten years, doubling down on its vision for the future of travel to build airports of the future that are comfortable, easy to navigate and part of an effortlessly connected journey.

DELTA IN LOS ANGELES

• Delta is LA’s largest global carrier, offering over 150 peak-day flights to 52 destinations across the globe, serving 19 of the top 20 markets for Los Angeles customers.
  • Delta’s industry-leading partnerships with airlines across Europe, Asia and Latin America offer unparalleled global access, providing customers flying to and from LAX with a world-class travel experience they deserve.
• Delta and its more than 4,000 LA-based employees are part of the fabric of the Los Angeles community.
• Delta is the official airline of Team USA and an inaugural founding partner of the LA28 Olympic & Paralympic Games.
  • The partnership with Team USA furthers the global airline’s longstanding support for sports — and its proud history supporting Team USA at the Olympic and Paralympic Games.
  • Delta is the official carrier of the LA Kings, Los Angeles Lakers, Crypto.com Center and partner with AEG and LA Live.

BY THE NUMBERS

Terminal 2 & 3	When complete in 2023, Terminals 2 and 3 will be a consolidated, 1.2-million-square-foot complex with 27 gates.6.1 million labor hours have been put into the program, with 29.7% of total labor hours being from local hires and 30.4% of spend with diverse suppliers.
Sky Club	Over 30,000 square feet40% of the construction value was provided by small and diverse businesses.
Walk Times	8-10 minutes to the furthest gate in T2/T3, plus security.5-8 minutes to the closest gate in T2/T3, plus security.17-20 minutes from the curb to the furthest TBIT gate, plus security.13-16 minutes to the closest gate in TBIT, plus security.
Financial Investment	Delta and LAWA are investing $2.3 billion at LAX.Delta has invested more than $12 billion in airport hubs across the country.
LAX Operation	Delta offers 150 daily flights to 52 destinations across the globe from LAX. Destinations include 18 of the top 20 markets for LA customers.Delta has more than 4,000 employees at LAX.
Restrooms	Doubles the restroom capacity in new T3 vs. old T3.Increases T2 capacity by a third.
Check-in & security	56 self-serve kiosks, 62 check-in positions and 8 self-serve bag drop machines 14 security lanes 11 of 14 TSA security lanes are Automated Screening Lanes to improve customer convenience and checkpoint throughput. 310 feet of digital backwall features flight information in both English and Spanish as well as Sky Club volume and gate information.
Baggage Claim	6 baggage claim carousels will live on the first floor of the headhouse.