Tag Archives: Delta Air Lines

77 routes, 32 destinations: Delta’s largest-ever trans-Atlantic schedule takes flight

Delta’s largest trans-Atlantic schedule ever is officially in full operation, and customers are flocking to idyllic locations like the golden beaches of France’s enchanting Cote d’Azur, sun-soaked Mediterranean islands and other vibrant cities brimming with history.

Kirkjufell is a 463m high mountain on the north coast of Iceland’s Snæfellsnes peninsula, near the town of Grundarfjörður.

Customers traveling on Delta can take advantage of more than 650 weekly flights across the pond in peak summer, a remarkable 30% increase in the airline’s seat capacity compared to 2022. The line-up features 77 total routes to 32 destinations across Europe and beyond, including many places where Delta operates as the largest U.S. carrier during peak summer: Italy, Iceland, France and Greece. In the past three months alone, the airline has launched or restarted 32 of these routes, most originating from key Delta hubs in Atlanta, Detroit, Los Angeles and New York-JFK.

FROM ATLANTA

In March, Delta renewed a daily connection between Atlanta and Tel Aviv. In May, the airline also introduced new daily flights between Atlanta and Nice, France, complementing existing service from New York-JFK, which has become one of the airline’s most sought-after seasonal routes.

Nice.jpg

And Atlanta customers seeking to explore the scenic highlands or immerse themselves in majestic castles can now fly directly to Edinburgh, Scotland, following the launch of new daily service in May, which builds on existing service from New York-JFK and Boston.

A bagpiper plays in front of a Delta aircraft at the Edinburgh Airport.

FROM LOS ANGELES 

As the largest global carrier at LAX, Delta reinforced its leading position by reconnecting customers to Paris — a year-round destination known for iconic landmarks, and a daily route that will serve as a crucial connection point for the upcoming Olympic and Paralympic Games Paris 2024 and LA28.

Delta people, customers and friends celebrate the departure of Delta Flight 290 from Los Angeles International Airport (LAX) to Paris Charles de Gaulle Airport (CDG).

Delta also responded to the high demand for summer travel by resuming daily nonstop service from Los Angeles to London Heathrow.

FROM NEW YORK-JFK

Delta has set new records at JFK with its largest trans-Atlantic schedule from that hub. Operating more than 230 weekly departures to 26 destinations, this schedule includes new additions like Geneva and the return of summer seasonal favorites like Reykjavík, Iceland; Venice, Italy; Prague; Nice; and Copenhagen, Denmark.

A sunset on the lake in Geneva, Switzerland

Delta also made a highly anticipated comeback to London Gatwick after a 15-year absence and restored its flights to Berlin, bringing its flying capacity back to the pre-pandemic levels of 2019.

FROM DETROIT

Just this week, Delta launched daily flights from Detroit to Rome, offering customers an exciting opportunity to explore the majesty and mystery of the Ancient Roman era. Additionally, Delta’s recent introduction of brand-new daily service to Reykjavik opened up a whole new realm of possibilities for adventure-seeking customers.

Delta reaches penultimate milestone at LAX with opening of Delta One check-in and west headhouse

Delta Air Lines and Los Angeles World Airports have finished the second-to-last major phase of the Delta Sky Way at LAX project, with Terminal 3 now offering another entry point via the west headhouse as well as a dedicated check-in area for its Delta One customers.

The west headhouse, which features self-service kiosks to drop bags and/or print boarding passes, gives customers another entry point to easily check in and get to security. Later this summer, Delta expects to implement digital ID technology at bag drop and security checkpoints, allowing eligible customers to use their biometric data to more seamlessly move through the airport.

Views of the new Terminal 2 for Delta Air Lines at Los Angeles International Airport in Los Angeles, California, on Sunday March 27, 2022. (CHRIS RANK/RANK STUDIOS)

An exclusive Delta One check-in area, located on the lower arrivals level of Terminal 3, offers a private TSA screening lane and direct access to the Delta Sky Club. Delta One customers will be greeted by a team of Elite Service agents dedicated to providing white-glove service, and the space will offer refreshing towels as well as light food and beverage offerings. The Delta One check-in area will also feature one-of-a-kind artwork from two local artists in partnership with ArtLifting, a social enterprise that champions artists impacted by disabilities and housing insecurity.

Views of the new Terminal 3 for Delta Air Lines at Los Angeles International Airport in Los Angeles, California, on Sunday March 28, 2022. (CHRIS RANK/RANK STUDIOS)

Additional latest terminal enhancements include the addition of 100 more seats to the Delta Sky Club, the re-opening of the original Terminal 3 passenger tunnel, complete with its signature 1960s tile mosaic and direct access to baggage claim, an enlarged T3 Help Center, and a second connection point to LAX’s automated people mover system when it opens in mid-2024.

Views of the new Terminal 2 for Delta Air Lines at Los Angeles International Airport in Los Angeles, California, on Sunday March 27, 2022. (CHRIS RANK/RANK STUDIOS)

Terminal 3 made its debut last year, with a centralized check-in lobby, expanded security checkpoint and baggage claim area, and state-of-the-art Delta Sky Club. Delta was able to accelerate project timelines and will deliver the state-of-the-art, 1.2-million-square-foot, 27-gate complex 18 months earlier than originally planned. The final milestone of the Delta Sky Way at LAX project — the airside connector to the Tom Bradley International Terminal — is expected to be complete in August 2023 and will eliminate the need to bus between terminals.

Spacious seating at Delta's brand new LAX T3 facility

ARTICLE

CUSTOMER EXPERIENCE

New gates, new routes: Delta customers at LAX have more to enjoy

Delta Air Lines and Los Angeles World Airports (LAWA) have completed another major phase of the Delta Sky Way at LAX: the brand-new T3 facility, featuring nine new gates* and spacious seating areas, will open to customers on Oct. 5.

LAX serves as one of Delta’s most important coastal hubs and this summer will operate over 150 peak-day flights to 52 destinations across the globe, serving 19 of the top 20 markets for Los Angeles customers. The airline continues to add new and exciting destinations to its slate, with never-before-operated service launching to Dallas-Love Field (June 5); Auckland, New Zealand, (Oct. 28); and Jackson Hole, Wyoming, and Vail, Colorado (Dec. 16).

Delta and its 4,000 Los Angeles-based employees are deeply ingrained in the community, supporting more than a dozen nonprofit organizations throughout the state of California. Additionally, the airline is proud to serve as the inaugural founding partner of the LA28 Olympic and Paralympic Games and the official airline of Team USA. The airline also serves as the as official carrier of Crypto.com Arena and the LA Kings.

The LA28 logo on display at LAX.

ARTICLE

PEOPLE

Delta, LA28 unveil integrated emblem featuring Delta ‘A’ for LA28 Olympic and Paralympic Games

The integrated emblem is the first in Olympic and Paralympic Movement history.

Delta has invested more than $12 billion coast-to-coast in the last ten years, doubling down on its vision for the future of travel to build airports of the future that are comfortable, easy to navigate and part of an effortlessly connected journey.

DELTA IN LOS ANGELES

  • Delta is LA’s largest global carrier, offering over 150 peak-day flights to 52 destinations across the globe, serving 19 of the top 20 markets for Los Angeles customers.
    • Delta’s industry-leading partnerships with airlines across Europe, Asia and Latin America offer unparalleled global access, providing customers flying to and from LAX with a world-class travel experience they deserve.
  • Delta and its more than 4,000 LA-based employees are part of the fabric of the Los Angeles community.
  • Delta is the official airline of Team USA and an inaugural founding partner of the LA28 Olympic & Paralympic Games.
    • The partnership with Team USA furthers the global airline’s longstanding support for sports — and its proud history supporting Team USA at the Olympic and Paralympic Games.
    • Delta is the official carrier of the LA Kings, Los Angeles Lakers, Crypto.com Center and partner with AEG and LA Live.

BY THE NUMBERS

Terminal 2 & 3When complete in 2023, Terminals 2 and 3 will be a consolidated, 1.2-million-square-foot complex with 27 gates.6.1 million labor hours have been put into the program, with 29.7% of total labor hours being from local hires and 30.4% of spend with diverse suppliers. 
Sky ClubOver 30,000 square feet40% of the construction value was provided by small and diverse businesses.
Walk Times8-10 minutes to the furthest gate in T2/T3, plus security.5-8 minutes to the closest gate in T2/T3, plus security.17-20 minutes from the curb to the furthest TBIT gate, plus security.13-16 minutes to the closest gate in TBIT, plus security.  
Financial InvestmentDelta and LAWA are investing $2.3 billion at LAX.Delta has invested more than $12 billion in airport hubs across the country.
LAX OperationDelta offers 150 daily flights to 52 destinations across the globe from LAX. Destinations include 18 of the top 20 markets for LA customers.Delta has more than 4,000 employees at LAX.
RestroomsDoubles the restroom capacity in new T3 vs. old T3.Increases T2 capacity by a third. 
Check-in & security56 self-serve kiosks, 62 check-in positions and 8 self-serve bag drop machines 14 security lanes 11 of 14 TSA security lanes are Automated Screening Lanes to improve customer convenience and checkpoint throughput. 310 feet of digital backwall features flight information in both English and Spanish as well as Sky Club volume and gate information.
Baggage Claim6 baggage claim carousels will live on the first floor of the headhouse.

Delta Air Lines faces lawsuit over $1 billion carbon neutrality claim

Delta Air Lines is being sued over its $1 billion carbon neutrality claim which plaintiffs say is “false and misleading” according to the Guardian.

The plaintiffs claim the offsets that do little to mitigate global heating.

Read the full article:

https://www.theguardian.com/environment/2023/may/30/delta-air-lines-lawsuit-carbon-neutrality-aoe

Delta expects 2.8 million customers for the Memorial Day holiday

Delta Air Lines expects to fly nearly 2.8 million customers over the five-day Memorial Day holiday period, the unofficial kickoff to summer adventure. That’s a 17% increase over 2022 – and more significantly, with an average of 560,000 passengers a day, is expected to exceed the pre-pandemic holiday travel volume logged in 2019. 

Click through for a by-the-numbers look at all the ways Delta plans to serve its customers over the Memorial Day weekend, and what you can expect anytime you fly with us.

Read more:

https://news.delta.com/memorial-day-delta-28m-customers-500k-biscoff-cookies-and-countless-moments-care

A message to Delta SkyMiles members from CEO Ed Bastian: More to enjoy this summer

There’s an energy in the air. It’s a feeling of joy and anticipation for the summer ahead. And with more than 1,500 weekly flights to 80 international cities this season, including brand-new routes like New York-JFK to Geneva and Atlanta to Nice, the world is ripe for exploration.

We deeply value the trust you place in us to get you to your destination safely and on time. We’ve spent months preparing for this busy travel season, investing heavily to ensure our team of 90,000 worldwide is ready to deliver a reliable, high-quality experience, paired with the signature warmth and compassion you’ve come to expect when you fly with us.

Whether you’re embarking on a new adventure or returning to a favorite summer spot, here are some things to look forward to this season.

A MORE CONNECTED JOURNEY

Fast, free Wi-Fi is now available on most domestic flights, so as a SkyMiles Member, you can browse, stream or message just like you would on the ground. And as our Delta Sync Exclusives experience rolls out, you’ll soon be able to unlock even more relevant and tailored content, plus other offers from brands you know and love. We also have the most seatback screens of any U.S.-based carrier by far, with countless options to keep you entertained. And you can expect to see free Wi-Fi on all international and regional flights by the end of 2024.

Starting in June, you can also look for a special documentary on board called “The Steepest Climb.” It’s a behind-the-scenes story featuring the heroic efforts of Delta people to carry us safely through the pandemic. It’s a project that’s near and dear to my heart, and I’d encourage you to give it a viewing while you’re on board.

AN ELEVATED EXPERIENCE, ON THE GROUND AND IN THE AIR

If you’ve flown through Los Angeles, Chicago-O’Hare or New York-LaGuardia lately, you’ve experienced first-hand the investments that we’ve made to transform our airports from coast to coast. We’ve also taken measures to reduce the volumes in our Delta Sky Clubs, including robust expansion plans and beautiful new Clubs in Minneapolis, Chicago and Kansas City, with a second Club in New York-JFK opening later this summer. And we’re trying out a new “on the go” Club experience in select cities, a convenient food and beverage option for Delta Sky Club customers who are short on time.

On board, we’re delivering purpose-driven products that are better for you, our communities and the planet. We’ve introduced healthy snacks across the plane and kid-friendly meals for our youngest travelers. In Delta Premium Select, we’re now serving Delta One-inspired meals on eco-conscious dining ware and have expanded our popular, artisan-crafted Someone Somewhere amenity kits that have helped bring more than 1 million hours of paid work to rural communities in Mexico. And if you’re looking to treat yourself, customers flying in Delta One can enjoy premium rosé and the return of our beloved dessert cart on international flights.

DIGITAL TOOLS FOR A SMOOTH JOURNEY

There are many tools available right at your fingertips to ensure a smooth journey, and to assist you if your plans change. You can adjust your flight directly in the Fly Delta app, on delta.com, or by using our Messaging feature for more assistance. The Fly Delta app will also allow you to check in, select or upgrade your seat on most flights, and get your boarding pass to make your travel day that much simpler.

At the airport, keep an eye out in select cities for digital ID lanes that enable a touchless experience as you check bags and move through security with TSA PreCheck.

As we continue to elevate Delta’s world-class travel experience, our top priority has never changed: That you arrive at your destination safe, on time, with your bags – having experienced the warmth and professionalism of our people along the way. Last year Cirium recognized Delta as the most on-time airline in North America for the second year in a row – a strong foundation we’ve built on to ensure a great summer ahead.

We’ve recruited and trained more than 25,000 Delta people to meet the rise in demand and have incorporated learnings from last summer into our crew scheduling, with more pilots standing by to fly when needed. We’ve invested heavily in aircraft maintenance in key cities around the world so we can more quickly address any mechanical issues to get you on your way. And we’re continuing to partner with the Federal Aviation Administration to help minimize delays and cancels due to weather and congested airspace.

We’re ready to serve you this summer, and we can’t wait to see you in the skies. Thank you for your continued loyalty and the trust you place in us to connect you to the people and places you love most.

Sincerely,

Ed Bastian

A CUSTOMER GUIDE TO TRAVELING WITH DELTA

Editor’s note: This article was updated April 24 with the most up-to-date information.

At Delta, our team of 90,000 is focused on delivering a reliable, high-quality experience and minimizing inconvenience when circumstances disrupt scheduled operations. We deeply value the trust customers place in us to get them to their destination safely and on time. That said, we also understand the journey to people and places that connect the world sometimes doesn’t go as expected.

Our culture is founded on the principle of having our customers’ backs, particularly if they experience a delay, misconnect or cancellation. We stand by our commitment to ensure customers get to where they need to be on a safe and clean flight, on time and with their bags. That said, to improve the customer experience and operational resilience at our hub airports for the busy summer 2023 travel season – particularly at New York’s LaGuardia and JFK airports, where weather and air traffic constraints often disrupt operations – we have reduced our planned summer 2023 flying schedule. The below provides steps you can take to make the most of your Delta travel experience – not only while traveling in and out of New York, but in every city you choose to fly Delta.

We remain committed to taking care of all customers – supporting every individual throughout their travel journey. Here’s what we can do to help when it’s needed:

KNOW BEFORE YOU GO

JOIN DELTA SKYMILES® TO HELP OUR TEAMS BETTER SERVE YOU AND STAY CONNECTED IN THE AIR

When you create a SkyMiles account, you get more than just miles earned toward your next trip. Your SkyMiles account ensures Delta people more seamlessly know your travel details and preferences and can aid with reaccommodating should disruptions in your travel occur. Knowing you is better for serving you. Keeping your SkyMiles profile information up to date can help Delta teams reach you quickly and allows for direct contact and updates when needed.

Additionally, as of Feb. 1, customers with SkyMiles accounts can access fast, free Wi-Fi onboard most domestic mainline flights to stay connected throughout the journey. Free Wi-Fi is designed to fuel our version of more personalized travel, powered by your SkyMiles Membership.

PASSPORT CHECK: RENEW EARLY AND VALIDATE

With the upcoming surge in summer travel, wait times for passport renewal are back to record highs. If you have plans to travel internationally, make sure to confirm your destination’s passport requirements and cushion enough time to get your passport renewed. Many countries will not grant entry to a traveler unless the passport expires at least six months after the final day of travel. That said, if your passport has less than six months remaining until it expires, plan and allow for enough time to renew before you go.

A pro tip: After renewing your passport and creating a SkyMiles account, be sure to add your passport credentials into the Fly Delta app and get it verified when you are ready to check in – it’ll save time during your next trip!

DOWNLOAD OR UPDATE THE FLY DELTA APP

Delta’s digital tools offer quick and seamless options to make changes to your itinerary – either in the Fly Delta app, on delta.com or by using our messaging feature for further assistance.

Most times, the app provides the same tools and flexibility as a call to our Reservations center – allowing customers to make changes in real-time while on the go. Click on the “Today” tab in the app for boarding information, upgrade status, baggage location and key self-service shortcuts like same-day changes. The tab is updated in real-time with the latest and most important information customers need to make sure you never miss gate changes or a change in boarding times.

If you’re a SkyMiles member, logging into the app with your unique SkyMiles membership number and mobile number will allow us to contact you if needed and better serve you as you travel (make sure your mobile number is updated and accurate for day-of travel!).

Turned off notifications by mistake? Find the notifications selection in your device’s Settings app and ensure Fly Delta app notifications are turned on. Manage your device’s sleep mode settings accordingly, too, to avoid notifications being silenced.

Make sure to keep an eye out for any emails or text messages you receive from Delta with essential updates on your flight status, travel documents and what to know before you go to the airport. (This information is also available in My Trips.)

BREEZE THROUGH SECURITY

To speed up your airport experience, enroll in CLEAR to breeze through security with either an eye or a fingerprint scan. U.S.-based SkyMiles members can enjoy preferred pricing on CLEAR memberships, and U.S.-based Diamond Medallion members can enjoy complimentary access to the program.

You can also consider applying for TSA PreCheck®. Customers with PreCheck not only have access to an expedited security line; thanks to Delta’s partnership with the TSA, qualifying PreCheck customers in ATL and DTW can move quickly and easily through the airport without scanning a boarding pass or showing a government ID. Digital ID uses facial matching technology to let customers check bags, move through security and board their flights completely hands-free.

FAMILIARIZE YOURSELF WITH RESOURCES FOR CUSTOMERS WITH SPECIAL NEEDS

If you or one of your travel companions needs special assistance due to sensory, physical or cognitive disabilities, Delta and the TSA have a number of resources available to you.

  • Atlanta and Minneapolis hubs offer familiarization tours that allow families with disabilities to practice the process of traveling through an airport in preparation for travel. At MSP, customers can tour a mock cabinand meet with volunteers to ready themselves for their journeys.
  • Many airports, including Delta hubs ATL, LGA and SEA, offer sensory rooms for individuals with sensory sensitivities and their families. To use a sensory room, locate a Delta Red Coat for assistance. Review more resources for customers on the autism spectrum, including a complete list of available sensory rooms, here.
  • Visit Delta.com for complete accessible travel services, including information on wheelchair assistance, service animals, dietary needs and allergies, and more.

Delta to drop two additional destinations

Delta Air Lines has decided to drop two additional stations from its system on June 5.

The airline is dropping Delta Connection service to State College, PA (from New York-LaGuardia) and La Crosse, WI (from Minneapolis/St. Paul).

This brings the total of cities dropped since the start of COVID-19.

Flights are operated by Endeavor Air.

Endeavor Air updated route map:

Delta introduces Sync Exclusives – the front page for discovery

Delta’s first-of-its-kind platform curates the onboard experience for customers and will soon be available on flights equipped with free Wi-Fi presented by T-Mobile.

Every journey is unique—from the sights, smells and experiences that await at your destination to the discoveries you make along the way. Introducing Delta Sync Exclusives—the curated front page to your experience helping to make every trip feel fit for you—now testing on select aircraft and rolling out this summer.  

First announced at CES 2023, the new digital experience for mobile devices brings together exclusive content, access and offers to customers beginning with Delta’s domestic mainline fleets equipped with free Wi-Fi presented by T-Mobile. Simply connect to onboard Wi-Fi and log in with SkyMiles credentials to discover the power of Delta Sync. Not a Member? No problem. Join SkyMiles for free prior to travel or onboard as you connect.  

“Delta Sync Exclusives is an entirely new platform for entertainment and discovery designed to elevate the experience for every customer,” said Ranjan Goswami, SVP – Customer Experience Design. “Customers deserve a journey that feels seamlessly fit for them, and that means delivering meaningful, personalized and relevant touch points in compelling new ways.” 

Delta began testing the new platform in late April on select aircraft flying domestically, with plans to introduce the platform on more than 540 aircraft with fast, free Wi-Fi by the end of July. By year’s end more than 700 domestic mainline aircraft set to upgrade to Delta’s new free Wi-Fi and support Delta Sync Exclusives. Delta will bring the platform and high-speed Wi-Fi to its entire global fleet by the end of 2024. 

Use the browser-based experience to choose “My Exclusives” for entertainment, access and offers from mainstay brands you know and love, or click into the “My Trip” tab for inspiration on what awaits at your destination along with what you need to know about your journey.

Read more below for insight into the experiences that await when the platform begins to roll out over the coming weeks.

MY EXCLUSIVES

Delta Sync Exclusives is packed with experiences and offers available only to SkyMiles Members. After logging in, customers will be greeted with a welcome message and land on the “My Exclusives” screen with a curated set of tiles leading to experiences, entertainment and exclusive offers.

At the start of the rollout, customers can:

  • Access a free trial to Paramount+ and stream the complete collection, including original series, popular movies and live sports and news on your mobile device. Simply tap “Get started” to begin.1
  • Access and play New York Times Games favorites, including challenging word, number and logic puzzles like Wordle, Sudoku, Mini Crossword and more.
  • Explore exclusive offers from T-Mobile, American Express and other Delta experience partners yet to come.


Customers can also conveniently access existing SkyMiles loyalty offers via Delta Sync Exclusives. An interactive dashboard helps ensure the customer’s SkyMiles account is linked to partner offers as well, from Starbucks to Lyft.

MY TRIP

Whether keeping track of your current itinerary, making plans for when you arrive at your destination, or planning your next trip, the ‘My Trip’ tab on Delta Sync Exclusives hosts quick access to help you along the way.

Experiences include:

  • Effortlessly reserve a table at the top restaurant in town with Resy before you land, along with specially curated dining guides on select routes. 
  • Find inspiration with exclusive video and editorial content from Atlas Obscura—the definitive guide to the world’s hidden wonders. Explore awe-inspiring places directly from Delta Sync Exclusives.
  • Familiar Delta self-service tools, resources and insights that offer real-time support for your experience.
  • Delta plans to partner with additional premium brands to bring more destination-specific content and experiences over time. Together with the Fly Delta app, delta.com and the Delta people, the airline is bringing digital and physical experiences together to elevate the travel experience.


Through the warmth and service of the Delta people and the power of innovation, Delta never stops looking for ways make every trip feel made for you. Learn more about Delta Sync on delta.com/sync.

1Free trial of Paramount+ available to SkyMiles® Members age 18+ traveling on select Delta flights originating in the U.S. Additional terms apply: www.DeltaWiFi.com.

Airbus celebrates 100th US-produced Airbus A320 Family aircraft for Delta Air Lines

Airbus has celebrated production of Delta Air Lines’ 100th U.S.-made Airbus A320 Family aircraft at the manufacturer’s facility in Mobile, Alabama. On hand for the occasion were executives from Airbus and Delta Air Lines; U.S. Sen. Katie Britt and U.S. Rep. Jerry Carl (R-AL) representing the people of Alabama; Mobile Mayor Sandy Stimpson; other elected officials, and representatives of the more than 1,600 employees at the facility.

The milestone comes nearly seven years after Delta’s first delivery from Mobile, which took place on December 2, 2016. At the time, that aircraft was the 15th aircraft overall to be delivered from the facility. Since then, more than 375 aircraft (A220 and A320 family) have been delivered to 12 U.S.-based customers and operators. 

As of the March 31 Airbus Orders & Deliveries report, Delta is operating 60 A220 family, 270 A320 family aircraft, 63 A330s and 28 A350s. The airline has another 212 aircraft on order—including A220, A320 family, A330 and A350 aircraft. 

Airbus began producing A320 family aircraft in Mobile in 2015 and delivered its first aircraft from its U.S. facility in 2016. In 2017, Airbus announced it would begin producing A220 aircraft at the same site, and delivered its first aircraft in 2020. In 2022, Airbus announced it would build a second A320 family assembly line in Mobile. 

The company currently employs more than 1,900 people in its production, engineering and U.S. Space & Defense MRO facilities in the Port City. In addition, some Airbus suppliers have opened facilities in the region, providing even more employment and a parallel boost to the local economy. 

Delta opens its third Sky Club at Minneapolis-Saint Paul International Airport (MSP) with a nature-inspired look

Beginning April 19, Delta Sky Club customers traveling through Minneapolis-Saint Paul International Airport (MSP) can relax and recharge in a stunning new nature-inspired oasis on the upper level of the recently expanded G concourse.  

The airport’s third Club adds more than 21,000 square feet of premium space to Delta’s lounge portfolio, making it by far the largest at Delta’s Minneapolis hub. The MSP-G Club is the second lounge opened this year, and the third successive new location in the Midwest (following Chicago and Kansas City).  

With seating for more than 450, customers visiting MSP-G Club will have ample space whether they’re looking to work, socialize or simply take in the views of the airfield. Eco-conscious guests can feel good about the Club’s environmental impact: the Club is moving to over 90% waste diversion, meaning a large majority of Club waste is diverted from landfills via recycling or composting. 

Inspired by Minnesota’s designation as the “land of 10,000 lakes,” the MSP-G Club’s design concept features a rich color palette evoking summer sunsets at the lake – earth tones like sage greens paired with warm copper and amber hues. The Club includes a year-round, all-weather Sky Deck® with seating for 110 guests. This first-of-its kind Sky Deck is bookended by two completely open-air elements — one of which features a living plant wall, with seasonal foliage refreshed three times annually—and is suffused with natural light streaming from the overhead skylight. Guests unwinding in this unique space can also enjoy a drink from one of the Club’s premium bars, located on the deck. 

Delta's MSP G-Club includes a year-round, all-weather Sky Deck® with seating for 110 guests.

Guests unwinding in the year-round, all-weather Sky Deck® at Delta's MSP G-Club can enjoy a drink from one of the Club’s premium bars, located on the deck.

“We continue to raise the bar with every location we open, and the new MSP Club is no exception,” said Claude Roussel, Delta Sky Club – Managing Director. “Our goal was to create a space that reflects the natural beauty of the Great Lakes region, transporting and inspiring customers through the Club’s design, all while delivering a full suite of amenities and our signature hospitality.”  

Additional amenities of the Club include: 

  • Three kiosks for quick and easy self-check-in 
  • A full buffet 
  • Two premium bars  
  • Three soundproof booths for quiet work. 

LOCAL FLAVOR SERVED UP BY A TOP CHEF 

In addition to the regular menu rotation featuring fresh, locally sourced ingredients and a wide variety of cuisines, the MSP-G Club will highlight recipes from Bravo’s Top Chef alum Justin Sutherland as part of Delta Sky Club’s Local Flavor program. Local Flavor showcases hometown chefs on a quarterly rotating basis, highlighting some of their most popular recipes for visitors passing through.  

A Twin Cities native, Justin specializes in contemporary Southern cuisine. Delta is the official airline sponsor for the milestone 20th season of Bravo’s “Top Chef World All-Stars”; thanks to this partnership, guests of the MSP-G Club will be able to enjoy Justin’s take on classics like chicken and andouille gumbo, shrimp and grits, pimento cheeseburger sliders and banana pudding through mid-July. 

FURTHER UPGRADES COMING TO MSP AS DELTA CONTINUES ITS AIRPORT INFRASTRUCTURE INVESTMENTS 

Recent renovations to Gates G18-G22, including relocated and enlarged restrooms, expanded gate seating areas and new concessions, laid the groundwork for this new Club. These upgrades were precursors to larger airside renovations happening throughout the airport.   

Slated for completion by the end of 2025, future renovations will update the terminal with new terrazzo flooring; refreshed ceilings and lighting fixtures; upgraded digital signage; and more. Refurbished, spacious gate areas will mirror gate improvements at other Delta terminals in LAX, LGA, ORD and SLC.  

Delta is partnering with the Metropolitan Airports Commission (MAC), providing a $47 million investment to complete the project. This MSP modernization effort joins other recent airport investments, including a $50 million terminal upgrade at Chicago-O’Hare and major, multi-billion-dollar terminal overhauls at Los Angeles International Airport and New York-LaGuardia Airport. Across the country, Delta continues to invest in modern, beautiful and intuitive airport spaces, aiming to elevate customer journeys both on the ground and in the air.  

Delta returns London Gatwick to New York-JFK

Delta Air Lines starts daily nonstop flights to New York-JFK. Delta is returning to London Gatwick after 15 years absence and the return of the airline’s service coincides with its 45thanniversary of serving the UK-US market.

“Delta started flying to the UK 45 years ago this month at Gatwick and so it is fitting that we are restarting our operations from Gatwick to the United States,” said Nicolas Ferri, Delta’s vice president Europe, Middle East, Africa, and India. “On board, customers will discover an elevated service and special touches to make their journey memorable.”

Delta people commemorate their airline's return to London's Gatwick Airport (LGW).
Delta people commemorate their airline’s return to London’s Gatwick Airport (LGW).

With daily flights, customers will enjoy convenient connections to destinations across North America via Delta’s New York-JFK hub. Exciting cities including New Orleans, Nashville and Miami are waiting to be discovered, while customers can connect to California’s breath-taking beaches in Los Angeles and San Diego and world-class wine region near San Francisco. Outdoor enthusiasts enjoy one-stop service to Salt Lake City and Seattle, from where some of America’s most famous national parks are within easy reach for hiking, biking, and rafting.

STEWART WINGATE, CEO, GATWICK AIRPORT SAID:

“We are thrilled to welcome Delta Air Lines back to Gatwick. It means that we will expand furthermore our connectivity to the US. This trust from such a network carrier as Delta underlines the competitiveness and the operational capabilities of Gatwick.

“Delta is a huge name in the transatlantic market and being able to offer passengers across London and the South East the opportunity to travel with them between Gatwick and New York City is fantastic, providing not only wider choice, but further competition. It also demonstrates the strong pull of Gatwick as an airport for big name, long-haul airlines.”

And it’s not only travellers flying from London Gatwick who will benefit from more nonstop flights to the United States. Delta’s schedule is good news for the British economy, offering more opportunities for American tourists to visit popular destinations such as London, Brighton, Cambridge – all within easy, direct, and quick reach of Gatwick by train – and beyond in what is an exciting year ahead given the King’s upcoming coronation.

A SEAT FOR EVERY TRAVEL STYLE

A Delta Boeing 767 lands at London’s Gatwick Airport (LGW).

There’s an upgraded travel experience waiting for Delta customers when flying from London, with recently refurbished Boeing 767-300 aircraft featuring Delta cabin experiences to suit our customers’ needs. From the luxury of a fully flat-bed seat in Delta One to Delta Comfort+ and Main Cabin, customers will find an elevated onboard experience on board.

Customers in every cabin enjoy seat-back screens featuring hours of complimentary premium entertainment via Delta Studio, in-seat power, high-speed Wi-Fi (for purchase, with free Wi-Fi coming by the end of 2024) and free mobile messaging via iMessage, WhatsApp and Facebook Messenger. All flights between UK and the US will be operated in cooperation with Delta’s joint venture partners Virgin Atlantic, Air France, and KLM.

LONDON GATWICK-NEW YORK-JFK SCHEDULE 

FlightDepartsArrives
DL199London Gatwick at 14:10New York-JFK at 17:00
DL198New York-JFK at 23:35London Gatwick at 12:00 (next day)

Delta reports an adjusted pre-tax income of $217 million in the first (March) quarter

  • March quarter revenue and earnings results in-line with guidance
  • Record March quarter operating cash flow enabled accelerated debt reduction
  • Expect record June quarter revenue, mid-teens operating margin, and EPS of $2.00 to $2.25
  • Reiterating 2023 outlook for significant EPS growth to $5 to $6 and free cash flow of more than $2 billion

Delta Air Lines today reported financial results for the first quarter and provided its outlook for the June quarter 2023. Highlights of the first quarter, including both GAAP and adjusted metrics, are incorporated here.

“Thanks to the outstanding work and dedication of the Delta team, 2023 is off to a strong start. We provided well-deserved pay increases for our people and paid more profit sharing than the rest of the industry combined. Delta is building momentum, with the best people in the industry generating nearly $5 billion of operating profit over the last twelve months,” said Ed Bastian, Delta’s chief executive officer. “For the June quarter, we expect to deliver record revenue, and an adjusted operating margin of 14 to 16 percent with earnings per share of $2.00 to $2.25.”

Photo: Delta Air Lines

“With solid March quarter profitability and a strong outlook for the June quarter, we are confident in our full-year guidance for revenue growth of 15 to 20 percent year over year, earnings of $5 to $6 per share and free cash flow of over $2 billion,” Bastian said.

MARCH QUARTER 2023 GAAP FINANCIAL RESULTS

  • Operating revenue of $12.8 billion
  • Operating loss of $277 million with an operating margin of (2.2)%
  • Pre-tax loss of $506 million with a pre-tax margin of (4)%
  • EPS of ($0.57)
  • Operating cash flow of $2.2 billion
  • Payments on debt and finance lease obligations of $1.2 billion
  • Total debt and finance lease obligations of $22 billion at quarter end

MARCH QUARTER 2023 ADJUSTED FINANCIAL RESULTS

  • Operating revenue of $11.8 billion, 45% higher than the March quarter 2022 and 14% higher than the March quarter 2019, including a 1 point impact from flying lower capacity than initially planned
  • Operating income of $546 million with an operating margin of 4.6%
  • Pre-tax income of $217 million with a pre-tax margin of 1.8%
  • Earnings per share of $0.25
  • Operating cash flow of $2.9 billion
  • Free cash flow of $1.9 billion
  • $9.5 billion in liquidity* andadjusted net debt of $21 billion at quarter end

*Includes cash and cash equivalents, short-term investments and undrawn revolving credit facilities

JUNE QUARTER AND FULL YEAR OUTLOOK1

 2Q23 ForecastFY 2023 Forecast2
Total Revenue YoY+15% – 17%+15% – 20%
Operating Margin14% – 16%10% – 12%
Earnings Per Share$2.00 – $2.25$5 – $6

1 Non-GAAP measures; Refer to Non-GAAP reconciliations for comparison figures
2 Reiteration of FY2023 guidance initially provided in December 2022

Additional metrics for financial modeling can be found in the Supplemental Information section under Quarterly Results on ir.delta.com.

Delta drops two more destinations

Delta Air Lines has elected to drop Delta Connection service to La Crosse, WI (from Minneapolis/St. Paul) and State College, PA (from New York-LaGuardia) on June 5.

This brings the total of dropped cities to 17 since the start of the COVID-19 pandemic.

The deletion of service is a result of a national shortage of pilots.

Delta has stressed the service deletion is temporary.

List of destinations dropped by Delta:

Akron/Canton, OH

Cody, WY

Durango, CO

Erie, PA

Flint, MI

Fort Smith, AR

Grand Junction, CO

La Crosse, WI (June 5)

Lincoln, NE

Manchester, NH

New Bern, NC

Newburgh, NY

Newport News, VA

Peoria, IL

Santa Barbara, CA

State College, PA (June 5)

Wilkes-Barre, PA

Delta launches Propel Flight Academy to train next generation of airline pilots

  • Delta Air Lines, through its Propel Pilot Career Path Program, is launching its fourth pathway for aspiring pilots since its inception in 2018: a dedicated pilot training academy in partnership with Skyborne Airline Academy.
  • Students can apply to begin training when the Propel Flight Academy opens in June at its campus in Vero Beach, Florida, with Delta providing eligible students with up to $20,000 in financial support.

Delta, through its Propel Pilot Career Path Program, is launching a pilot academy dedicated to training the airline’s next generation of aviators. The Delta Propel Flight Academy, operated in partnership with training provider Skyborne Airline Academy, will open its doors to the first class of students in June and is now accepting applications from interested candidates.

Photo: Delta Air Lines

The academy is the fourth pathway type created for aspiring pilots by the Propel Pilot Career Path Program since its inception in 2018. To date, nearly 100 participants have completed Propel’s existing Company, College and Community pathway programs and are now flying for Delta, while another 700 pilots are currently enrolled in the program and working toward that same goal.

Student pilots will be eligible to receive up to $20,000 from Delta in financial support. Delta will also cover the cost of interest on student loans from select lenders.

The Propel Pilot Academy will be based in a newly refurbished 12,000-square-foot facility situated within Skyborne’s Vero Beach, Florida, campus.

“At Skyborne, every aspect of our training is designed to prepare students for airline operations in terms of core knowledge and decision making, flight deck procedures and professionalism,” said Lee Woodward, CEO of Skyborne Airline Academy. “Our team is looking forward to taking Delta Propel Flight Academy students through their pilot training journey and into their chosen career with a global airline leader who shares the same values as us in training and customer experience.”

Student pilots will complete private, instrument, commercial and certified flight instructor training, delivered in an airline-focused way. Once students have completed their first certificate or rating at the Propel Flight Academy, they will be eligible to apply to the Propel Pilot Career Path Program. Those who are selected will be required to meet certain performance milestones throughout training. 

Once students have successfully completed certified flight instructor training, they will be offered employment with Skyborne as a certified flight instructor. In that role, they will receive full sponsorship from Skyborne for Certified Flight Instructor Instrument and Multi Engine Instructor Rating, as well as a generous salary and private health benefits, until they reach 1,500 hours. Upon completion, employment will begin at one of Delta’s Connection Carriers as a first officer.

14 million miles and counting: Delta celebrates most-traveled customer

Among Delta’s most frequent travelers there are the Silver, Gold, Platinum and Diamond Medallion Members. There are people who have traveled 1, 2 and even up to 13 million miles on Delta jets. But there is one customer who holds the travel bragging rights trump card: Todd O., Delta’s first and only 14 Million Miler. 

Read that again: 14. Fourteen. FOURTEEN million miles, flying with Delta. Even more astounding: Todd leaped from 13 to 14 million miles in only 18 months. “Let’s not call it an ‘accomplishment,’” Todd laughed when congratulated and thanked for his loyalty to Delta, agreeing that the word “milestone” might be a more apt word for his achievement. “The only thing I do is sit in a seat!” 

Todd’s humility is rooted in a deep appreciation of Delta’s operational excellence, reliability and the close bonds he’s forged with Delta people. “The people at Delta are special,” he said. “I admire the frontline teams.” 

“Everyone who works at the Delta Sky Club knows him,” said John F. Kennedy International Airport (JFK) Operations Service Manager Ikrame Elaouane.  

It’s not unusual for Todd to go out of his way to spend time with Delta people at the JFK Delta Sky Club, even going so far as to help those ambassadors and his fellow customers when he sees people in need, Elaouane said. “He’s very humble and very sweet.” 

“He always goes to the chocolate shops and gets goodies for the employees,” said Switzerland Station Manager Noeli Morf. 

“It’s lovely to have him as a customer and a friend,” Morf added, sharing stories of a 20-year friendship with Todd that has extended to dinners in Dubrovnik, Croatia, and coffees at the Zurich airport. 

Todd reached 14 million miles March 6 on a flight from Zurich to New York, a trip that happened to coincide with his birthday. And did Delta ever celebrate in style. 

Todd was surprised with a custom birthday cake from the flight attendants, who wished him both a happy birthday and a congratulations on becoming Delta’s first 14 Million Miler.  

The flight crew was even sent an ACARS (Aircraft Communication Addressing and Reporting System) message, which are normally reserved for operational updates, from Delta’s Operations and Customer Center with a message for a personalized announcement to celebrate Todd’s 14 Million Miler milestone. “Please take a moment to have the crew acknowledge his achievement and wish him a happy birthday… On behalf of the Delta OCC it’s been an honor to help [Todd] achieve this milestone,” it said. That message inspired the pilots to make a special congratulatory announcement on the plane. 

When his plane landed at JFK, Delta people were ready to celebrate there, too. He was whisked through customs by Delta’s Elite Services, then brought to the Delta Sky Club where he was greeted with more birthday wishes, congratulations and appreciation. 

Todd O. celebrates achieving 14 Million Miler Status with Delta people at John F. Kennedy International Airport (JFK).

While at the Club, Todd toasted with a bottle of champagne, dined on a specially prepared menu and enjoyed another slice of birthday cake. “Everyone wanted to celebrate him,” Elaouane said. “Everyone took it as a celebration of one of our own.” 

Over the course of Todd’s milestone week, Delta people would continue to celebrate their friend and his achievement in Zurich, New York and San Diego. 

“All of our on-duty staff were at the gate when he arrived,” said San Diego Station Manager Jason Kempster. “We told him that it was an honor to welcome him home and thanked him for all the years he has traveled with us.” 

Delta 14 Million Miler Todd O. is welcomed home at San Diego International Airport (SAN) by Delta people.

“It’s special to celebrate with the Delta staff because they’re the ones who understand,” Todd said. “[They] share the same interest in flying and Delta.” 

A lifelong, self-described “av geek,” the seed of Todd’s passion for travel and flying was planted on his first flight on Pan Am at age 8. His dad took the family to a new destination every summer, and Todd then began traveling in earnest as an adult in the 1990s.  

“I think one of the most amazing things about flying is that in the span of three, seven or 10 hours, you can be transported to an environment or a culture that’s completely different or be reconnecting with family and friends thousands of miles away,” he said. 

Todd’s favorite plane? The now-retired fan favorite Boeing 747. The Airbus A350-900 and A330-900neo are his favorite jets in Delta’s current fleet. 

Window or aisle? Window, always. “I love seeing the world from above,” he noted. 

Todd calls San Diego home. One would think after a long flight from Zurich to New York and a day’s worth of 14 Million Mile festivities, he’d be ready to board the next flight to Southern California. Nope. Though he would make it home later in the week, a 14 Million Miler is going to do what a 14 Million Miler is going to do. He grabbed his bag. Made his way through the terminal. Found his gate. And boarded a flight right back to Zurich. Fifteen million miles is on the horizon. 

Delta launches the Los Angeles – London Heathrow route today with Airbus A330-900s

Delta Air Lines Airbus A350-941 N508DN (msn 190) RIV (Michael B. Ing). Image: 960329.

Delta Air Lines today, March 26, will launch daily nonstop service between Los Angeles and London (Heathrow).

Photo: Delta Air Lines

The route will be operated with Airbus A350-900s (top).

Top Copyright Photo: Delta Air Lines Airbus A350-941 N508DN (msn 190) RIV (Michael B. Ing). Image: 960329.

Delta Air Lines aircraft photo gallery (Airbus):

Delta Air Lines aircraft photo gallery
Volume 1

Delta Sky Club opens only airline lounge in newly transformed Kansas City airport

The Delta Sky Club network is deepening its Midwest ties on Tuesday with the opening of its Kansas City International Airport (MCI) lounge, the only carrier lounge at the recently transformed airport. 

Delta lounge at MCI

MCI’s $1.5 billion overhaul consolidated all airport operations into a state-of-the-art, 39-gate terminal. Customers at the new MCI will enjoy a completely revamped, fully accessible experience from curb to gate, with a state-of-the-art lobby; a new, enlarged security checkpoint; local concession options; gates equipped with the most up-to-date technology; and more.  

Some of the seating in the new Delta Sky Club at Kansas City International Airport.

The Kansas City Club is the second in a string of lounge openings in the Midwest, with the new Chicago O’Hare Club opened in October 2022 and a third Minneapolis location planned for April 2023. The remainder of 2023 will be ambitious for Delta Sky Club, with eight total planned Club openings and expansions. 

TERMINAL UPGRADES PAVE THE WAY FOR DELTA SKY CLUB  

Kansas City’s airport transformation provided the perfect opportunity for Delta to grow its presence in the area, providing another touchpoint for Midwest customers and strengthening the airline’s relationship with the “City of Fountains.” 

The 11,200-square-foot Delta Sky Club will hold nearly 200 guests, with seating options to accommodate travelers looking to work, socialize or simply relax pre-flight.  

The Kansas City lounge boasts not one but two all-weather Sky Decks with impressive views of the airfield. Customers can enjoy a premium bar, a full buffet, a curated art program featuring regional artists and bathrooms stocked with premium Grown Alchemist products.  

A view of the bar at the new Delta Sky Club at MCI.

“The Delta Sky Club team is thrilled to welcome customers in Kansas City – our first new market in several years,” said Claude Roussel, Managing Director – Delta Sky Club. “We are proud to be a part of the new MCI, elevating this remarkable transformation with our signature lounge experience.”  

DELTA IN KANSAS CITY, MISSOURI  

Kansas City is a growing market for Delta Air Lines, the city’s largest premium global carrier. Delta operates daily service to all nine of its hubs from MCI.  

This spring and summer, Delta will add additional daily frequencies to Atlanta, Boston and Minneapolis/St. Paul. 

Statement by Delta Air Lines on the impact on winter storm in the Midwest

Delta teams are monitoring a large winter storm system that is expected to bring heavy snow, rain and gusty winds from the West Coast to New England this week.

0700 EST Wednesday February 22, 2023 (NWS)

The main impacts Tuesday are expected in the West and Midwest, including the possibility of historic snowfall totals in our Minneapolis-St. Paul hub.

Major snow and ice storm to impact MSP/ORD/MDW/DTW

An initial travel waiver has been issued through Feb. 24 for customers who may be affected by flights in and out of various locations in Minnesota.

Deicing a 757-200 at MSP (Delta)

The fare difference for customers will be waived when rebooked travel occurs on or before Feb. 27, 2023, in the same cabin of service as originally booked.

If travel is rebooked after Feb. 27, any difference in fare between the original ticket and the new ticket will be collected at the time of booking.

Delta’s in-house meteorologists are actively reviewing and sharing up-to-date weather forecasts with others in the airline’s Operations and Customer Center as they make decisions on whether to cancel flights in the days ahead. Canceling flights is a last-resort decision that is never taken lightly. We strive to cancel flights well in advance of scheduled departure to allow our customers to adjust their plans before going to the airport.

While there are challenges that come with running an airline safely through a weather system spanning nearly 2,000 miles, Delta people on the front lines and behind the scenes remain steadfast to the airline’s commitment to safety and getting customers where they need to be as quickly as possible as operations recover at impacted airports.

Customers can review our customer guide to traveling with Delta and are encouraged to keep the following in mind:

  • Automatic Rebooking: If a flight is canceled, Delta will attempt to automatically rebook affected customers on the next available flight to get customers to where they’re going and minimize delays.
  • Itinerary Updates: Delta will send updates on itinerary changes directly to a mobile device or by email. To enable this communication, please provide contact information at the time of booking or add it online via My Trips.
  • Self Service: Customers are encouraged to download and use the Fly Delta app or visit delta.com to check their flight status and manage their rebooking with convenient self-service options.
  • Messaging: As we anticipate Delta Reservations phone wait times will be longer than usual, the Messaging feature on delta.com and the Fly Delta app is a quicker way to get in touch with one of our specialists.

Delta to launch JFK to Rio de Janeiro and Buenos Aires service

  • Delta will operate seasonal winter service between New York-JFK and Rio de Janeiro starting Dec. 16, the third new route announced with Joint Venture partner LATAM Group.
  • Route to Rio adds to Delta and LATAM’s position as the No. 1 Joint Venture partnership for service between NYC and South America.
  • New York’s No. 1 airline to add seasonal New York-JFK-Buenos Aires** service on Oct. 29.

New Yorkers will soon be able to jet nonstop to another city that never sleeps, Rio de Janeiro, when Delta launches seasonal service between New York-JFK and Rio Galeão Airport (GIG) in Brazil starting Dec. 16. The new route — the third that Delta and LATAM have announced since the Joint Venture was approved in September 2022 — will operate daily on Delta’s Boeing 767-300 aircraft featuring Delta One, Delta Premium Select, Delta Comfort+ and Main Cabin service.

Rio de Janeiro

SCHEDULE OF NEW SEASONAL SERVICE BETWEEN NEW YORK JFK AND RIO DE JANEIRO*

FlightDepartureArrival
DL245 JFK-GIG8:30 p.m.8:20 a.m. the next morning
DL244 GIG-JFK10:20 a.m.6:30 p.m.

*Seasonal service starts Dec. 16. Schedules subject to change.

JOINT VENTURE PARTNERSHIP WITH THE MOST FLIGHTS BETWEEN THE U.S. AND BRAZIL

Delta offers daily service between JFK and São Paulo, twice daily service between its Atlanta hub and São Paulo, and seasonal service between Atlanta and Rio de Janeiro. LATAM offers service between São Paulo and five U.S. gateways, including New York-JFK, Boston, Orlando, Miami and, starting this summer: new Los Angeles service that will operate three-times weekly beginning in the third quarter.

THE MOST SERVICE BETWEEN NYC AND SOUTH AMERICA

Delta and LATAM together are New York City’s #1 Joint Venture partnership, offering the most service between the Big Apple and South America with flights between JFK and São Paulo, Brazil; Lima, Peru; Santiago, Chile; Bogota, Colombia and soon Rio de Janeiro.

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Delta to launch New York JFK to Rio de Janeiro and Buenos Aires service

Delta Air Lines Boeing 767-332 ER WL N173DZ (msn 29692) SEA (Michael B. Ing). Image: 960030.

Delta Air Lines announced:

  • Delta will operate seasonal winter service between New York-JFK and Rio de Janeiro starting Dec. 16, the third new route announced with Joint Venture partner LATAM Group.
  • Route to Rio adds to Delta and LATAM’s position as the No. 1 Joint Venture partnership for service between NYC and South America.
  • New York’s No. 1 airline to add seasonal New York-JFK-Buenos Aires** service on Oct. 29.

New Yorkers will soon be able to jet nonstop to another city that never sleeps, Rio de Janeiro, when Delta launches seasonal service between New York-JFK and Rio Galeão Airport (GIG) in Brazil starting Dec. 16. The new route — the third that Delta and LATAM have announced since the Joint Venture was approved in September 2022 — will operate daily on Delta’s Boeing 767-300 aircraft featuring Delta One, Delta Premium Select, Delta Comfort+ and Main Cabin service.

SCHEDULE OF NEW SEASONAL SERVICE BETWEEN NEW YORK JFK AND RIO DE JANEIRO*

FlightDepartureArrival
DL245 JFK-GIG8:30 p.m.8:20 a.m. the next morning
DL244 GIG-JFK10:20 a.m.6:30 p.m.

*Seasonal service starts Dec. 16. Schedules subject to change.

JOINT VENTURE PARTNERSHIP WITH THE MOST FLIGHTS BETWEEN THE U.S. AND BRAZIL

Whether to enjoy Rio’s world-famous beaches, discover Brazil’s landscape and its samba soundtrack, visit friends and family or seal a business deal, Delta and LATAM offer the most ways to travel between the U.S. and Brazil. Delta offers daily service between JFK and São Paulo, twice daily service between its Atlanta hub and São Paulo, and seasonal service between Atlanta and Rio de Janeiro. LATAM offers service between São Paulo and five U.S. gateways, including New York-JFK, Boston, Orlando, Miami and, starting this summer: new Los Angeles service that will operate three-times weekly beginning in the third quarter.

THE MOST SERVICE BETWEEN NYC AND SOUTH AMERICA

Delta and LATAM together are New York City’s #1 Joint Venture partnership, offering the most service between the Big Apple and South America with flights between JFK and São Paulo, Brazil; Lima, Peru; Santiago, Chile; Bogota, Colombia and soon Rio de Janeiro.

The Joint Venture between LATAM and Delta is improving the travel experience for passengers and cargo customers. The partnership applies to select markets between North and South America, delivering customer benefits and faster connections to more than 300 destinations between the U.S./Canada and South America (Brazil, Chile, Colombia, Paraguay, Peru and Uruguay).

Top Copyright Photo: Delta Air Lines Boeing 767-332 ER WL N173DZ (msn 29692) SEA (Michael B. Ing). Image: 960030.

Delta Air Lines aircraft photo gallery (Boeing):

Delta Air Lines employees to get a 5% pay increase

Delta Air Lines made this announcement:

Eligible Delta employees have earned a 5% pay increase effective April 1, 2023 as the company continues to invest in the people who lead the industry in operational and customer care excellence. Delta CEO Ed Bastian announced the pay increase in a memo to employees Tuesday. This latest pay increase provides employees with a total 9% pay increase within the last year (4% in May 2022 and 5% in April 2023). 

“This well-earned increase is a direct result of your efforts,” said Delta CEO Ed Bastian in a memo to employees Tuesday. “Delta people are the best in the business, and thanks to your efforts, we’re well-positioned to take back the skies, and soar into the future together.” 

Employees across the board – from flight attendants to ground employees – anyone not otherwise covered by an industry, government, or collective bargaining agreement will receive the raise. 

The announcement of the pay increase comes just weeks after Delta employees learned they’d earned $563 million in profit sharing after their company reported strong earnings in 2022. On Feb. 14, also known as Employee Appreciation Day at Delta, employees will receive a profit-sharing payment that equates to 5.57% of their eligible 2022 earnings. 

This pay increase and Delta’s industry-leading profit-sharing program are just two of the many ways the airline acts on its commitment to sharing success with employees. 

  • Delta people earned a total of $61 million in our Shared Rewards program, tied to achieving internal operational goals. Delta kept that program intact throughout the pandemic while other airlines suspended theirs, allowing us to grant our employees an extra $2,250 between April 2020 and December 2022. 
  • Delta offers industry leading 401(k) contributions of up to 9%; fixed contributions of 3% plus matching contribution up to 6% (domestic mainline only; other programs apply internationally). 
  • Millions invested in enhanced health and wellbeing programs: 2023 kicks-off a year of the most significant enhancements to the airline’s wellbeing offerings in recent history. 
  • $1,000 contribution to an emergency savings plan offered to employees who complete a financial education and coaching program. 
  • Up to $2,500 in available incentives offered to employees and their families with Delta Health and Wellbeing Rewards, with more than $60 million paid out for 2022, a record amount. 

In the last 15 years, Delta delivered 12 base pay increases that add up to an average of 80% increase in base pay. Absent our COVID years, these increases have taken place about every year. In 2022, Delta employees received a 4% pay raise.