Statement by Southwest Airlines on winter storm

Winter Storm Olive

Based on the forecasted weather conditions for the cities and dates below, our scheduled service may be disrupted (flights may be delayed, diverted, and/or cancelled):

Monday-Wednesday, February 20-22

  • Bozeman/Yellowstone, MT (BZN)
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Montrose/Telluride/Crested Butte, CO (MTJ)
  • Salt Lake City, UT (SLC)
  • Steamboat Springs/Hayden, CO (HDN)

Monday-Thursday, February 20-23

  • Minneapolis/St. Paul, MN (MSP)
Denver (DEN)

Tuesday-Thursday, February 21-23

  • Detroit, MI (DTW)
  • Grand Rapids, MI (GRR)
  • Milwaukee, WI (MKE)
  • Portland, ME (PWM)

Customers holding reservations to/from/through the cities above on the corresponding dates, may rebook in the original class of service or travel standby (within 14 days of their original date of travel between the original city-pairs and in accordance with our accommodation procedures) without paying any additional charge.

Customers who purchased their itinerary via Southwest.com or our mobile app are eligible to reschedule their travel plans online or from their mobile device.

Customers who did not purchase a ticket via Southwest.comcan call 1-800-435-9792 to speak with a Customer Representative.

Customers in the U.S. scheduled to travel internationally must call 1-800-435-9792 to speak with a Customer Representative for assistance with rebooking.